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LOST DAMAGED OR DELAYED INLAND MAIL CLAIM FORM
Before completing this claim form for lost, damaged or delayed mail you should visit www.royalmail.com to find out all you need to know about our policies. Alternatively you can get the details from our ” Mail Made easy ” booklet, available at any local post office branch. When you fill in the form, make sure you complete it in full, using the checklist that we have provided to help you. If you find that you do not have the evidence required to make a claim but world like us to investigate an issue with your mail service, the easiest way to do this is by visiting our website.
LOST ITEMS If you wish to claim compensation for items that have been damaged, you should send us original proof of posting, e.g. a Post office receipt. If claiming for the contents of a package, you also need to provide proof of value, e.g. till item reference number, receipt, bank statement etc.
DAMAGED ITEMS When claiming compensation for lost items that have been damaged, you should send us the items themselves, if possible. However, if these are very large or unsafe to post, you may instead provide photographs as evidence of the damage. Please retain the original packaging (and damaged items, if not sent to us) as we may need to inspect them.
TIME RESTRICTIONS We allow up to 15 working days for items to arrive, so cannot accept a claim for loss unless 15 working days or more have passed since the items was posted. Claims for lost or damaged items must be made within 12 months of the postal date. Claims for delayed item must be submitted within 3 months of the date they were posted if the claim is made by the sender, or within 1 month of receipt if the claim is made by the recipient of the item.
DAYS OUT FOR THE FAMILY
A. Carrickfergus castle Considered to be Northern Ireland’s oldest castle, Carrickfergus has seen more than 800 years of military occupation since its foundations were laid, During summer, traditional feasts are served, and fairs and craft markets provide an extra attraction. The history of the castle is explained and brought to life with exhibits and guided tours.
B. Glamis Castle Shakespeare used Glamis as the background when he wrote one of his best-known plays, Macbeth and the Queen Mother Grew up here. It is also rumoured to have a secret chamber in the castle. There are many ghost tales associated with this castle, which will capture the imagination of younger visitors.
C Tintagel Castle High up on the cliff tops, Tintagel Castle is the legendary home of king Arthur. The visitors guide on sale at the reception is well worth of the money, as it can help you to visualise what it would have been like hundreds of years ago. you can park in the village car park and walk the half mile to the castle , or take the shuttle bus.
D Pickering Castle Built by William the conqueror, this is a great castle for children to run around in. There are lots of special events too, including a chance to come along and see some plays which are put on during the summer months. Nearby Helmsley Castle is also worth a visit.
E Stokesay Castle A range of workshops, including music and combat are held here during the summer, children of all ages will enjoy learning at these and there is a guided tour which has been especially designed with younger visitors in mind, some of them may find the dungeon quit scary though.
F Warwick Castle This castle is over 1,000 years old and has towers and a moat, and is just as you might imagine a castle to be. children can even get to try on armour to see how heavy it is, At Christmas, a special market id held here – a great opportunity to look for presents and Christmas treats.
